Dental team members are the most important line of defense against cyber security attacks, especially those involving some form of social engineering. Unfortunately, security incidents are often the result of staff member mistakes. Technology alone is not enough to protect an organization, especially dental practices and other small or medium sized business with less comprehensive I/T resources. Over ½ of all spear phishing attacks, for example, are aimed specifically at small and medium sized business, probably for this reason.
With proper training and knowledge, dental staff can provide a crucial role in network and data security, preventing many types of cyber attacks. Without proper training, staff are likely the weakest security link. To avoid becoming a victim of cybercrime it is important to provide dental team members with security awareness training.